Frequently Asked Questions



Please explain why I was selected two times this month
when I am enrolled in once per month plan.

This process is *random*, which means next month you might be called five or even six times. It is mathematically impossible to be *both* random and precise. We cannot be truly random AND declare precisely how many tests will occur in a period. What we actually do is set the "odds" such that over a period of time you will get exactly the amount of tests you requested… actually a few more… like a "baker's dozen". Our formulas are based on the premise: X number of tests in a Y period of time… accounting for weekends and holidays. In the end, the math works out to give you exactly what you requested.


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How quickly can I get results and who can
obtain certified copies of the results?
The test results are uploaded on the secure pages of DrugProof's website within three to five days of testing. Authorized persons or entities at registration are able to request copies of the test results from DrugProof. Authorizations may be submitted in writing to include other recipients of this potentially sensitive information. Certification can only be provided for the time period the testee was subscribed to DrugProof. Time before and after participation in DrugProof is not available.


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Does the lab verify the testee is actually
the individual producing the specimen?

Security measures exist at the lab to assure the test is performed properly. Urinalysis testing maintains temperature gauges attached to the collection cup

to determine whether the temperature of the urine sample is within the range

of appropriate temperature for proper collection. Hair and fingernail samples

are removed by the lab technician from the testee's person. Blood is drawn

from the testee by a phlebotomist at the laboratory. DrugProof certified labs take precautions to ensure exact results.


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Can the administrator call for a test
for the testee on a particular day?

Yes, single tests are available but fall outside DrugProof's

random selection subscription. Click here to order a test today.


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Can there be gaps in the testee's availability like a preplanned
trip where the testee is away from a laboratory? What if I get
called for testing on a day when I simply cannot make it to
the testing site (out of town, for example)?

DrugProof goes to great lengths to locate qualified laboratories in the civilized world. Please contact DrugProof to locate a test site in the area prior to your leaving. Some administrators view a missed drug screen as a "dirty drug screen". Your failure to participate in a random test is strictly between youand the administrator of your account. However, this would be at the discretion of the administrator.


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What about prescription medications that I am taking under
a doctor's supervision? Will they cause a positive result?

Controlled substances will be revealed with testing. Notify the

administrator of your subscription/test of any medications properly

prescribed by a medical professional.


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What options do I have if I test positive
and I know I haven't used drugs?

Get retested immediately. False positives are very rare. DrugProof stands behind its testees in producing proper results. Testees must register take another test through DrugProof within twenty-four (24) hours of the results having made available and DrugProof will reimburse the testee for the cost of the exculpatory test if the results differ.


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Who pays for the drug or alcohol test,
the employer or employee?

Payment may be based an understanding between the employer and
employee, including applicants for safety-sensitive positions. An employer

may not, however, refrain from sending a split specimen" for testing

because the employee does not pay for the test in advance."


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Is there a list of prohibited drugs for being medically
qualified to drive a commercial motor vehicle (CMV)?

49 CFR Section 391.41(b)(12) states: A person is physically qualified to drive a CMV if that person does not use a controlled substance identified in 21 CFR 1308.11, Schedule I, an amphetamine, a narcotic, or any other habit-forming drug. Exception: A driver may use such a substance or drug, if the substance
or drug is prescribed by a licensed medical practitioner who is familiar with
the driver?s medical history and assigned duties; and has advised the driver that the prescribed substance or drug will not adversely affect the driver?s ability to safely operate a CMV. This exception does not apply to methadone. Medical Examiners are required to give careful consideration to the effects of medications on a driver?s ability to operate a CMV safely before rendering
the driver qualified.


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What chemicals/intoxicants are detected in a ten-panel screen?

"Ten-panel urine screen" consists of the following:

  1. Amphetamines (including Methamphetamine)
  2. Barbiturates
  3. Benzodiazepines
  4. Cannabinoids (THC)
  5. Cocaine
  6. Methadone
  7. Methaqualone
  8. Opiates (Codeine, Morphine, Heroin, Oxycodone, Hydrocodone, etc.)
  9. Phencyclidine (PCP)
  10. Propoxyphene


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Do you have special procedures for treating minors?

A parent or legal guardian should accompany the minor. If you are not
the legal guardian, you will need a notarized statement signed by a parent
or the legal guardian authorizing you to give permission for services and
billing, if appropriate.


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